About Shelley Bernstein
I'm a strategist working in the non-profit sector with extensive experience in leadership, audience development, visitor experience, community engagement, audience evaluation, and all things digital.
I consult for organizations who want to bring community-driven applications to their non-profits.
I live in Marfa, Texas.
Interested in doing a project together? Say hello.
Consulting Creative Technologist for non-profit organizations. I also head up a volunteer-run organization, Marfa Steps Up, which has been helping my community during COVID-19.
OF/BY/FOR ALL 2018—2020
Head of Product/CTO. OF/BY/FOR ALL is a non-profit startup which helps civic and cultural orgs become of, by, and for their communities. I coordinated the digital tool set that this startup's team needed to help client organizations make audience change.
Barnes Foundation 2016—2018
Deputy Director of Audience Engagement and Chief Experience Officer. A role to deepen a visitor’s engagement before, during, and after a visit to the Barnes. I oversaw the areas of visitor experience, digital and technology, audience evaluation, community engagement, public programming, and editorial.
Brooklyn Museum 1999—2016
Vice Director of Digital Engagement & Technology. I oversaw information technology while spearheading digital initiatives with public participation at their center. Projects included an app which enabled visitors ask questions using their mobile devices with experts giving answers in real time and several participatory exhibitions, which involved thousands of people taking part.
Innovating Intentionally | June 29, 2017 | Philadelphia
Opening Keynote. Barra Foundation. [video]
AAM 2017 | May 8, 2017 | St. Louis
Session: Better Flow for a Better Experience
MCN 2016 | November 4, 2016 | New Orleans
Session: The View from the Top: An Executive Roundtable on Technology, Digital Transformation, Organizational Change and the Future of Museums
MCG Museums+Tech 2016 | October 19, 2016 | London
Closing Keynote: How to Change the Tires on a Moving Truck
CanUX | November 7-8, 2015 | Ottawa
Keynote: Visitor Experience as a Catalyst for Institutional Change
MuseumNext | September 25-26, 2015 | Indianapolis
Keynote: Exploring ASK Brooklyn Museum [video]
"Artificial Intelligence, Like a Robot, Enhances Museum Experiences." New York Times. October 25, 2018.
"Art Team is Barnes Foundation's Newest Twist on Visitor Engagement." Philadelphia Inquirer. March 1, 2018.
"Barnes Foundation teams with Mural Arts' re-entry program." Philadelphia Inquirer. February 27, 2018.
"The Famously Photo-Wary Barnes Foundation Makes Its Art More Accessible Online." Hyperallergic. November 9, 2017.
"Barnes Foundation teams with Indego to put great works of art on Philly Bikes." Philadelphia Inquirer. August 23, 2017.
"Follow the Data: Episode 2 featuring the Brooklyn Museum." Bloomberg Philanthropies Podcast. June 3, 2016.
"Barnes Foundation Gets a New CEO—That's Chief Experience Officer" CBS Philly. May 20, 2016.
"Shelley Bernstein Moves to the Barnes Foundation." Art F City. May 10, 2016.
"Who's in Charge at the Brooklyn Museum? It Could Be You." New York Times. April 29, 2016.
"The Brooklyn Museum's App Acts Like AI, but There Are Humans Behind It." The Verge. April 22, 2016.
“The Brave New Museum Sputters into Life.” Wall Street Journal, September 7, 2015
“Culture Techies Look to Strike a Delicate Balance.” Crain’s New York Business, September 18, 2014
“Museums See Different Virtues in Virtual Worlds.” New York Times, August 7, 2014
“Brooklyn Museum Tests a Democratic Model.” Wall Street Journal, February 5, 2013
"Using New Tools, Mapping Old Brooklyn." New York Times, July 7, 2011
“The Spirit of Sharing.” New York Times, March 17, 2011
“Brooklyn Museum Experiments with First Impressions.” New York Times, February 11, 2011
“40 Under 40.” Crain's New York Business, March 2010
“Latest Art Tech-Nique: Museum Lets Phones Guide You.” New York Post, September 2, 2009
“Rodin-ternet! Brooklyn Museum's Digital Docent Peddles Art to Peoria.” New York Observer, January 27, 2009